Terms & Conditions
Acceptance of Terms
Your purchase of Sign Factory Solutions LLC products or services is subject to this Terms of Sale . By clicking the check box and and making your purchase, you acknowledge that you have read this document and agree to be bound by its terms.
This Terms of Sale is not meant to contradict, violate or run contrary to any portion of the Terms of Service which governs your use of Sign Factory Solutions LLC services and your use of the Sign Factory Solutions LLC Web Site. If any portion of the Terms of Sale is found to contradict, violate or run contrary to the Terms of Service, the Terms of Service will govern and will be the binding document with regards to that portion.
The Terms of Sale is meant to provide general information regarding policies surrounding purchases from Sign Factory Solutions LLC Web Site. The Terms of Service is hereby incorporated by reference into this document and thus by agreeing to comply with the Terms of Service you again agree to comply with the Terms of Service.
Content of Your Purchase
The primary value of the Website ("Web Site")is the ability for users and potential purchasers ("Users") to create signs and graphics that display any content they choose. This is done by means of computer interaction alone between the Users and the Web Site.
As such, you agree that no Sign Factory Solutions LLC employee, employer, officer, owner, agent or authorized representative is responsible for monitoring the content of the signs or graphics created or uploaded by Users, neither while on the website, nor after purchase and during the production process.
You agree that signs that are purchased will not be checked for content, spelling errors, grammatical errors, logical errors, aesthetic quality, color matching or any other factor that is within the User's Realm of Control through the use of the tool on the Web Site. You, as a User, have many opportunities during the purchasing process to check your purchase for layout and content and agree that you have done so.
"Realm of Control" refers to any part of a sign that is editable by the User. Including but not limited to: color, font size, font type, font style, font color, position of text, position of graphics, color of graphics, quantity of text, quantity of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or color of the background.
You also agree that the content of your sign or product does not contain any content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortuous, hateful, or racially, ethnically or otherwise objectionable, or invasive of another's rights including but not limited to rights of celebrity, privacy and intellectual property.
Color Matching
Sign Factory Solutions LLC sells its products through an E-Commerce Web Site view able by computers connected to the Internet. These computers may view Sign Factory Solutions LLC products solely through their computer screens ("Monitors"). Monitors may be configured to display images and colors in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor, will look different on another.
Further, computer monitors display images with light and use a standard known as RGB to do so. Sign Factory produces products in a variety of ways (CMYK, PMS, and others) that do not use light.
As such, you agree that Sign Factory does not guarantee that the colors as they appear on the screen will look the same as the colors as they appear on the purchased product. Sign Factory works hard to make the colors on the screen be as true as possible to the printed colors, however, the differences in Monitors and the differences between light and pigment make it impossible to guarantee matching colors for all Users.
Materials
Sign Factory Solutions LLC sells products made out of corrugated plastic.
You agree that you have read our website and/or researched independently and that you know what each of these materials is and what you are buying. Sign Factory Solutions LLC only guarantees that you will receive the materials advertised on the Web Site that you purchase. You agree that Delivery Signs is not responsible for products received that are made of materials thought by the purchaser to be something other than advertised on the Web Site.
As an example, you agree Sign Factory Solutions LLC is not responsible if the Corrugated Plastic received by the purchaser is not what the purchaser envisioned Corrugated Plastic would be.
You agree that all products produced and sold by Sign Factory Solutions LLC are for novelty purposes only. Delivery Signs does not make any claims about the legal compliance or registration of signs, license plates, or any other products sold by Sign Factory or by a Sign Factory affiliate. You agree to check with any applicable legal authority for the standards, rules and regulations governing the types of signs, license plates, or other products permitted for your particular use.
Uploaded Images & Designs
Sign Factory Solutions LLC permits users to upload images onto their signs and products through the Sign Factory Web Site. You agree that Sign Factory is not responsible for the quality of the images you upload.
You agree that you alone are responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the sign or product that you are purchasing.
Images are created and stored in a variety of ways and you agree that Sign Factory is not responsible for ensuring quality images for any image file format available on the Web Site.
Sign Factory permits users to make their own design ready to print and to into production. By clicking the button of agreement of terms and conditions on your checkout page you have approved the design submitted with your order either by uploading your own image into the design tool or using the website easy design tool to make your own design. You are aware that your sign will go straight to production once your order is submitted and Delivery signs is not responsible of any mistakes on your design once you submit submit your order.
Clip Art
Sign Factory Solutions LLC offers a broad range of clip available on the Web Site for use with your signs and products. You agree that this clip art is for novelty purposes only and are not meant to be taken as official symbols, art or graphics. You also agree that with the exception of the Realtor(R) clip art, none of the clip art has been approved through official organizations or groups.
Production Time
Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery.
Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed.
Please note: All orders received and approved after 12:00 PM (ET) will be processed the following business day
Sign Factory works hard to ensure that orders will be produced and exit Sign Factory facility the same day your order is placed. The date of order is the calendar date of order, if the order is placed before 12:00PM (ET) Eastern Standard Time, the order will be consider the following business days. Orders placed after 12:00PM (ET) Eastern Standard time Mondays Through Fridays are considered a next business day order. (Order placed, means order paid and artwork approved).
Sign Factory is not liable for any shipments delays incurred by the shipping and freight companies.
Return and Refund Policy
You agree that Sign Factory Solutions LLC guarantees the products it sells are free from manufacturing defects and as such will be good for 90 days after purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to Sign Factory Solutions LLC. Upon receipt of the product or the photograph, Sign Factory will send a replacement of the product or will issue Delivery Signs credit for the purchase value of the failed or broken product(s). Sign Factory credit can be used on the Delivery Signs website for any purchase.
Sign Factory Solutions LLC does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of Sign Factory. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by Sign Factory Solutions LLC as to the cause of the failure or breakage.
Changes to Your Order
Sign Factory Solutions LLC provides many opportunities to review, revise and cancel the order process before actually placing your order. Sign Factory Solutions LLC is able to offer its products at the present prices due to the efficiency of allowing the customer to create and modify their own products.
Sign Factory Solutions LLC is not responsible for reviewing, revising or canceling orders, products or images once an order has been placed. A Sign Factory employee, employer, officer, owner or authorized agent may revise or cancel an order but is not required or obligated to do so.
Shipping Policy
We trust your order will be quickly processed and safely delivered. We can ship your signs anywhere in the United States using the shipping method of your choice. When you place an order, we will estimate delivery dates based on the production time of your order, shipping destination and the shipping method selected. Shipping estimate is determined by the weight, measurements and amount of boxes needed to pack your signs. We ship by UPS and Conway Freight.
Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a ground shipping method by default, the most economical for you. You can choose a faster shipping method at a higher rate.
Turnaround times do not include shipping time. The estimated date you will receive your order, is a combination of the selected turnaround time and shipping time. Once your order is placed, your turnaround time generally cannot be changed and billing charges will not be reversed.
You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.